Shipping policy

DealeSIM provides digital eSIM products only. No physical SIM card or other physical goods will be shipped.

Upon successful payment, the purchased eSIM details will be delivered electronically to the email address provided at checkout, typically within 15 minutes after successful payment.

No shipping or delivery fees apply to digital eSIM orders.

In some cases, delivery may take longer due to payment verification, fraud screening, technical issues, email service delays, or other circumstances outside our reasonable control.

Customers are responsible for providing a valid and accessible email address at checkout. DealeSIM is not responsible for delays caused by incorrect email information, spam filtering, or issues outside our reasonable control.

If you have not received your eSIM within the expected delivery time, please check your spam or junk folder and contact support@dealesim.com with your order number.